Privacy Policy

Last updated: March 2026

What We Collect

When you use MemPoint, we collect only what's necessary to provide the service:

  • Account information: Your name, email address, and hashed password.
  • Journal entries: The text you write, along with dates and any tags you add.
  • AI-generated data: Entities (people, places, organizations), tags, embeddings, and follow-up questions extracted from your entries.
  • Chat history: Conversations you have with MemBot about your journal.
  • Usage data: Basic analytics (page views, feature usage) to improve the product — only if you haven't opted out.

How We Use It

Your data is used exclusively to power your MemPoint experience:

  • Processing your entries with AI to extract people, places, themes, and reflection prompts.
  • Generating semantic embeddings so you can search your journal by meaning.
  • Powering MemBot conversations about your personal history.
  • Improving the product based on aggregate, anonymized usage patterns.

What We Never Do

  • Sell your data. Never. Your journal is not a product.
  • Share with third parties. Your entries are never shared with advertisers, data brokers, or anyone else.
  • Train AI on your entries. Your writing is processed by AI providers (AWS Bedrock) to extract insights for you, but it is never used to train or fine-tune any AI model.
  • Read your journal. MemPoint employees do not access your entries unless you explicitly ask us to for support purposes.

Data Storage & Security

  • Your data is stored in encrypted databases hosted on AWS infrastructure.
  • Passwords are hashed using industry-standard algorithms — we never store plaintext passwords.
  • All data in transit is encrypted via TLS.
  • AI processing happens via AWS Bedrock, which does not retain your data after processing.

Your Rights

You have full control over your data:

  • Access: View all your data anytime through the app.
  • Export: Pro users can export all entries, tags, and entities.
  • Delete: Delete individual entries or your entire account at any time. Deletion is permanent and irreversible.
  • Correct: Edit or remove any tags, entities, or entries at any time.

Contact

Questions about your privacy? Reach out at privacy@mempoint.app.